Ae88 Terms and Conditions – Malaysia Platform Usage Guidelines

These Terms and Conditions ("Terms") govern your use of the website, mobile app, and all services offered by ae88 (collectively referred to as the "Platform"). These Terms take effect as soon as you first access or use the Platform.

If you do not agree with any part of these Terms, you are required to immediately stop using the ae88 Platform. Continued use of the Platform after any changes to these Terms will be deemed as your acceptance of those changes.

Ae88 reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to ensure you remain informed of the latest applicable terms.

To use ae88 services, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Is not subject to any local legal prohibition preventing participation in online betting activities.
• Registering in your own name and not on behalf of or representing any third party.
• Has never had an account terminated by ae88 due to a previous terms violation.
• Providing accurate, truthful, and up-to-date personal information during the registration process.

Ae88 reserves the right to request identity verification (KYC) documents at any time as part of its compliance process. Documents that may be requested include a national ID, passport, bank statement, or proof of address. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension or termination.

Each user is only permitted to hold one (1) active ae88 account at any time. Multiple accounts held by the same individual — whether using different names, email addresses, phone numbers, or payment methods — are strictly prohibited.

You are solely responsible for:

• Keeping your password and account login details confidential.
• All activity occurring in your account, regardless of whether it was carried out by you or another party.
• Notify ae88 immediately if you suspect any unauthorised access to your account.
• Updating your personal information whenever any changes occur.

Ae88 provides a two-factor authentication (2FA) system that is strongly recommended to be activated to protect your account. Users who enable 2FA enjoy an additional layer of protection that prevents unauthorised access even if their password is compromised.

Ae88 accepts deposits via multiple licensed and legitimate payment methods in Malaysia, including FPX online banking, digital wallets (Touch 'n Go eWallet, GrabPay), and bank transfers. All deposits are processed in Malaysian Ringgit (MYR).

Important conditions related to deposits:

• Minimum and maximum deposit amounts vary depending on the chosen payment method and are subject to change from time to time.
• All deposits must be made from an account or payment method registered in your own name. ae88 does not accept third-party deposits.
• Successfully processed deposits cannot be cancelled or refunded except in proven technical circumstances.
• Ae88 does not charge any processing fees for deposits. However, your payment provider may apply their own charges.

Withdrawal of winnings is available to members who have successfully completed the identity verification (KYC) process. Available withdrawal methods are consistent with the deposit methods used by the user.

Withdrawal conditions that must be met:

• The minimum withdrawal amount is MYR 50 per transaction.
• Withdrawals may only be made to an account or payment method registered under the same name as the ae88 account.
• Any bonus received must meet the specified wagering requirements before the associated balance can be withdrawn.
• Ae88 processes withdrawal requests within 15 minutes to 2 hours, depending on the selected payment method and bank processing time.
• Ae88 reserves the right to request additional review for withdrawals exceeding certain limits, as part of its anti-money laundering (AML) compliance procedures.

Ae88 offers a variety of bonuses and promotions to members from time to time. All such offers are subject to the specific terms stated in each promotion, in addition to the following general terms:

• Wagering requirement: The total bonus amount must be wagered the specified number of times before withdrawals are permitted. ae88's standard wagering requirements range from 8x to 30x depending on the bonus type.
• Validity period: All bonuses have a set expiry period. Bonuses not used within this period will be automatically forfeited.
• Betting limits while a bonus is active: While wagering requirements remain unfulfilled, the maximum stake per single bet is MYR 50 or 10% of the bonus value, whichever is lower.
• Eligible games: Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games may contribute at a different rate.
• Each user is eligible for each promotion once only unless stated otherwise. Attempts to claim the same promotion more than once through multiple accounts will be considered fraud.

All bets placed at ae88 are subject to the following general rules:

• Bets confirmed by the system are final and cannot be cancelled except in situations specifically stated in the relevant game rules.
• Ae88 reserves the right to void bets placed at incorrect odds or limits due to a technical error or incorrect display.
• In the event of a connection disruption during gameplay, ae88 will refer to the final server records to determine the outcome of the bet.
• The use of any automation software, bots, or unauthorized methods to manipulate games is strictly prohibited.
• Ae88 uses an independently certified Random Number Generator (RNG) to ensure the fairness of all games.

Ae88 is committed to promoting responsible gaming practices among all its users. The platform provides the following tools, accessible via account settings:

• Daily/weekly/monthly deposit limits: Set your own maximum deposit limit to control your spending.
• Loss limits: Set a maximum loss limit for a specified period.
• Session time limits: Limit the amount of time you spend playing each day.
• Cool-Off: Suspend access to your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Close your account permanently or for a set period if you feel gaming has become a problem.

If you feel that your gaming habits are beginning to negatively affect your daily life, contact the ae88 support team for immediate assistance and guidance. We take our players' wellbeing seriously.

Ae88 takes your privacy seriously. All personal information you provide during registration and use of the platform is collected, processed, and stored in accordance with the applicable ae88 Privacy Policy.

By using the ae88 Platform, you agree that ae88 may:

• Collecting and processing your personal information for the purposes of identity verification, transaction processing, and legal compliance.
• Using your usage data to improve the platform experience and personalise relevant content.
• Sharing required information with regulatory authorities or law enforcement when required by law.

Ae88 will not sell or disclose your personal information to third parties for marketing purposes without your consent. For further details, please refer to Privacy Policy us.

Ae88 reserves the right to suspend, restrict, or terminate a user account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspicion or detection of fraudulent activity, money laundering, or any other illegal activity.
• Multiple account ownership by the same individual.
• Failure to complete or pass the KYC verification process within the stipulated timeframe.
• Use of a payment method that does not belong to you.
• Violation of applicable local or international laws.

In cases of termination due to fraud or serious violations, ae88 reserves the right to hold account balances pending investigation, and upon proven guilt, such balances may be fully forfeited.

To the extent permitted by law, ae88 is not liable for:

• Losses or damages arising from platform disruptions, technical failures, or system errors beyond ae88's control.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login details.
• Investment or financial decisions made based on information found on the ae88 platform.
• Any indirect, consequential, or punitive losses arising from the use of or inability to use the platform.

In all circumstances, ae88's maximum liability to any user shall not exceed the total deposits made by that user in the 30 days preceding the claim.

Ae88 reserves the right to update or amend these Terms and Conditions at any time. Changes take effect immediately upon publication on the website. It is your responsibility to review this page periodically.

For enquiries related to these Terms and Conditions or any aspect of ae88 services, you may contact our support team via:

• Live Chat is available 24/7 on the ae88 platform.
• Page FAQ us for frequently asked questions.
• Support email: [email protected] (displayed as plain text only, not a clickable link).

These Terms and Conditions are governed by applicable law, and any disputes will be resolved through designated channels in accordance with ae88's internal procedures before any formal legal action is taken.