Your privacy is our priority. Learn how ae88 collects, uses, stores, and protects your personal information as a trusted player.
Six core pillars of privacy protection we practise every day to maintain the trust of Malaysian players.
All data transmitted between your device and ae88 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions. Your information cannot be stolen or intercepted in transit.
Your personal information is stored on servers protected by multi-layered firewalls and active intrusion detection systems (IDS). Access to the player database is restricted to authorised personnel with full audit logs.
Ae88 has never and will never sell, rent, or trade players' personal information to any third party for marketing purposes. Your data is used solely for purposes you have explicitly agreed to.
Ae88's data collection and processing practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the full right to access, correct, or request deletion of your data at any time.
Through your ae88 account settings, you can manage communication preferences, control marketing permissions, and view or update your personal information directly — no need to contact customer support.
The ae88 cybersecurity team monitors platform infrastructure 24 hours a day to detect and counter emerging threats. Independent security audits are conducted periodically by accredited third parties.
Ae88 is committed to protecting the privacy of every user who registers and uses our platform. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection industry best practices.
This policy applies to all personal information you provide to us through the ae88.st website, the ae88 mobile app, live chat, support email, and any other communication channels we operate. It also covers data collected automatically through your use of the platform.
By registering an ae88 account or continuing to use our platform after the effective date of this policy, you acknowledge that you have read, understood, and agreed to how we handle your personal data as described in this document.
Ae88 collects various categories of information to provide services that are secure, personalised, and compliant with regulatory requirements. The following is a full breakdown of the data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identification card number | KYC verification & legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications & customer support |
| Financial Information | Payment method, transaction history, account balance | Deposit & withdrawal processing |
| Usage Data | Game history, wagering activity, active session time, game preferences | Platform improvement & responsible gambling |
| Technical Data | IP address, device type, browser, operating system | Security & Fraud Detection |
| Communication Data | Support chat records, emails, user feedback | Customer service enhancement |
We do not directly collect credit or debit card information. All payments are processed through licensed and certified payment providers that maintain their own PCI-DSS security standards.
Ae88 uses collected data solely for legitimate, clearly stated purposes. The following is a complete list of how your data is used:
Ae88 does not sell or transfer your personal information to third parties for their own commercial purposes. However, there are limited situations where we may need to share your data with certain parties:
Ae88 uses cookies and similar tracking technologies to enhance user experience and gather analytical information. The following are the types of cookies we use:
You can manage your cookie preferences through your internet browser settings. Please note that disabling certain cookies may affect the functionality of some sections of the ae88 platform. Continued use of our platform after the cookie notice is displayed is considered your consent to the use of cookies as described.
Ae88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:
As an ae88 user and as a citizen or resident of Malaysia, you have the following rights regarding your personal data:
Requesting a copy of all personal information we hold about you at any time.
Requesting correction of inaccurate or incomplete data in our records.
Requesting deletion of your personal data subject to legal retention obligations.
Objecting to the processing of your data for direct marketing purposes at any time.
Receiving your data in a machine-readable format for transfer to another platform.
Requesting that processing of your data be restricted in certain situations as provided by law.
Ae88 retains your personal information for as long as your account is active and for a specified period after account closure, depending on the type of data and applicable legal requirements:
Once the retention period expires, your data will be securely deleted using methods that prevent recovery, or fully anonymised for analytical purposes.
Ae88 is a platform dedicated exclusively to adult users aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
If we discover that personal information of a child has been collected without our knowledge, we will take immediate action to delete that information and close the account in question. Parents or guardians who become aware that their child has registered an ae88 account should contact us immediately.
Ae88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. All changes will be communicated through:
Your continued use of the ae88 platform after any amendments take effect constitutes your acceptance of those changes. If you do not agree with the amendments made, you have the right to close your account and discontinue use of the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact the ae88 data protection team through the following channels:
We aim to respond to all privacy-related enquiries within 3 business days. For more complex data rights requests, the processing period is up to 30 business days.
Join millions of Malaysian players who trust ae88 as a safe, fair, and transparent online gaming platform. Register today and start your gaming experience with peace of mind.